Ihre Schlüssel bzw. Zugangsdaten erhalten Sie gemäß den Einzugs- und Check-in-Anweisungen, die Sie einige Wochen vor Mietbeginn erhalten.
Falls Sie nicht persönlich anreisen können, ist es unter Umständen möglich, dass eine andere Person Ihre Schlüssel in Ihrem Namen abholt. Dies bedarf jedoch der vorherigen Genehmigung durch das Xior-Team vor Ort.
Bitte kontaktieren Sie Ihr lokales Team im Voraus, damit dieses Sie über das Verfahren informieren und bestätigen kann, ob die Schlüsselübergabe durch Dritte für Ihre Immobilie zulässig ist.

Nein, Bettwäsche und Küchenutensilien sind nicht im Zimmer vorhanden. Bitte bringen Sie Ihre eigene Bettwäsche, Handtücher, Kochgeschirr, Geschirr und Besteck mit. In unserem Xior-Webshop können Sie alle benötigten Artikel erwerben.

Beim Einzug benötigen Sie Bettwäsche und Handtücher, da diese nicht gestellt werden. Bringen Sie bitte auch Ihre Kochutensilien mit, darunter Töpfe, Pfannen, Geschirr und Besteck für den täglichen Gebrauch.
Wenn Sie nicht wissen, wo Sie diese Artikel finden, hilft Ihnen unser Team vor Ort gerne dabei, die besten Angebote und Geschäfte in der Nähe zu entdecken. Alternativ können Sie für zusätzlichen Komfort auch ein Bett- und Küchenset direkt über Basecamp by Xior erwerben – kontaktieren Sie einfach Ihr Team vor Ort für weitere Informationen.

Beim Einzug benötigen Sie Bettwäsche und Handtücher, da diese nicht gestellt werden. Bringen Sie bitte auch Ihre Kochutensilien mit, darunter Töpfe, Pfannen, Geschirr und Besteck für den täglichen Gebrauch.
Wenn Sie nicht wissen, wo Sie diese Artikel finden, hilft Ihnen unser Team vor Ort gerne dabei, die besten Angebote und Geschäfte in der Nähe zu entdecken. Alternativ können Sie für zusätzlichen Komfort auch ein Bett- und Küchenset direkt über Basecamp by Xior erwerben – kontaktieren Sie einfach Ihr Team vor Ort für weitere Informationen.

Beim Einzug benötigen Sie Bettwäsche und Handtücher, da diese nicht gestellt werden. Bringen Sie bitte auch Ihre Kochutensilien mit, darunter Töpfe, Pfannen, Geschirr und Besteck für den täglichen Gebrauch.
Wenn Sie nicht wissen, wo Sie diese Artikel finden, hilft Ihnen unser Team vor Ort gerne dabei, die besten Angebote und Geschäfte in der Nähe zu entdecken.

Alle neuen Mieter erhalten einige Wochen vor Beginn ihres Mietvertrags detaillierte Einzugs- und Check-in-Anweisungen. Diese Informationen erklären, wie Sie Ihre Schlüssel oder Zugangsdaten erhalten und welche spezifischen Abläufe für Ihr Gebäude gelten.

Sie können ab dem offiziellen Vertragsbeginn jederzeit während der Bürozeiten einziehen. Sollten Sie außerhalb der Bürozeiten anreisen, kontaktieren Sie bitte vorab das Team vor Ort, um eine Genehmigung einzuholen. Detaillierte Anreiseinformationen erhalten Sie etwa einige Wochen vor Mietbeginn.

The set includes a large frying pan, a broom and a dustpan, a set of knives 3 pcs, a large plate 4 pcs, a dish dryer, a drying tray, a cutting board, 4 glasses, 4 x 4 cutlery set, a cereal bowl 4 pcs, a small frying pan, a deep plate 4 pcs.

The Base Kitchen pack contains all the kitchen essentials for a comfortable stay: 2 mugs, 2 glasses, 2 small plates, 2 large plates, 2 breakfast bowls, 2 knives, 2 forks, 2 large spoons, 2 small spoons, 1 pot, 1 frying pan, cooking utensils (cooking tweezers, spoon and turner), 1 large kitchen knife, 1 paring knife, 2 plastic cutting boards.

The Base Kitchen pack contains all the kitchen essentials for a comfortable stay: 2 mugs, 2 glasses, 2 small plates, 2 large plates, 2 breakfast bowls, 2 knives, 2 forks, 2 large spoons, 2 small spoons, 1 pot, 1 frying pan, cooking utensils (cooking tweezers, spoon and turner), 1 large kitchen knife, 1 paring knife, 2 plastic cutting boards.

N/A

Base Relax package comes with a duvet, duvet cover, bed sheet, pillow, pillow cover and bath towel.

Base Relax comes with a duvet, duvet cover, bed sheet, pillow, pillow cover, bath towel, hand towel and a toilet paper roll.

Base Relax comes with a duvet, duvet cover, bed sheet, pillow, pillow cover and bath towel.

N/A

3-Piece plate set (main, soup, dessert)
1 Mug
1 Water glass
1 Pan
1 Frying Pan
1 Glass Platter
1 Cutlery set (fork, knive, tablespoon, small spoon)
1 Cooking tools set (Cooking Spoon, Spatula, Spaghetti Spoon, 2 Cutting Knives)
1 Chopping Board
1 Kitchen Cloth

1 Pillow
1 Pillowcase
1 Duvet
1 Duvet Cover
1 Mattress topper
1 Bed Sheets
1 Body Towel
1 Face Towel
1 Bathroom Rug

Yes, A few days before your contract begins, the residence manager will contact you to schedule your check‑in appointment. Attending this appointment is essential: it’s when you and the manager carefully inspect the room together, documenting its condition with notes and photos. This detailed inspection protects you by creating an official record of the room and all included items before you move in

Yes, all rooms are fully furnished.

Yes, all rooms are fully furnished.

Yes, all rooms are fully furnished.

Yes, all rooms are fully furnished.

Yes, each room is furnished with a bedframe, desk + chair & a wardrobe.

Yes, each room is furnished with a bedframe ( without matress), desk + chair & a wardrobe.

When moving in, you will need to bring your own matress, bedding and towels, as these are not provided. You should also bring your cooking essentials, including pots and pans, crockery, and cutlery for your daily use.
If you’re unsure where to find these items, our local team is happy to help you discover the best deals and nearby shops. For our properties in the Netherlands, you also need to bring a router in order to make your wifi connection work.
Additionally, you can purchase several items directly through Xior for added convenience. Visit : https://webshop.xior.be/

Yes, we carry out a room inspection and inventory at move‑in. This helps ensure everything is in good condition when you arrive and gives you peace of mind throughout your stay.

Yes, we carry out a room inspection and inventory at move‑in. This helps ensure everything is in good condition when you arrive and gives you peace of mind throughout your stay.

Yes, all rooms are fully furnished.

Yes, all rooms are fully furnished.

When moving in, you will need to bring your own bedding and towels, as these are not provided. You should also bring your cooking essentials, including pots and pans, crockery, and cutlery for your daily use.
If you’re unsure where to find these items, our local team is happy to help you discover the best deals and nearby shops.
Additionally, you can purchase a bed and kitchen set directly through Basecamp by Xior for added convenience—simply contact your local team for more information

When you move in, please remember to bring your own towels and bed linen, as these are not provided. You should also bring your everyday cooking essentials, such as pots and pans, crockery, and cutlery.
If you’re not sure where to buy these items, our local team will be happy to help you find nearby shops and the best deals.
P.S.: For extra convenience, you can also purchase our Kitchen Pack or our Linens & Towel Pack—just contact your local team for more details.

When moving in, you need to bring your own towels and bed linen. In Madrid campus UEM, towels and bed linen is provided. If you have booked a room with kitchen (only available for certain room types in Diagonal Besos, Granada, Malaga Atalaya), you have to bring your cooking essentials, including pots and pans, crockery, and cutlery for your daily use.
If you’re unsure where to find these items, our local team is happy to help you discover the best deals and nearby shops.
PS: You can purchase the Kitchen Pack for extra convenience—simply contact your local team for more information.
Please note: The Kitchen Pack is not available in Retiro (Madrid), but it is offered at all our other residences in Spain.

When moving in, you will need to bring your own matress, bedding and towels, as these are not provided. You should also bring your cooking essentials, including pots and pans, crockery, and cutlery for your daily use.
If you’re unsure where to find these items, our local team is happy to help you discover the best deals and nearby shops.
Additionally, you can purchase several items directly through Xior for added convenience. Visit : https://webshop.xior.be/

Nein, ein unbefristeter Mietvertrag kann nicht jederzeit gekündigt werden. In den Niederlanden kann ein unbefristeter Mietvertrag erst nach Ablauf der Mindestvertragslaufzeit und unter Einhaltung einer Kündigungsfrist von einem vollen Kalendermonat gekündigt werden. Der Vertrag endet daher immer am letzten Tag eines Monats.

Wenn Sie Ihr Mietverhältnis beenden möchten, bitten wir Sie, uns Ihre Kündigung per E-Mail zu senden. Sobald wir Ihre Kündigung erhalten haben, bestätigen wir Ihnen das Ende Ihres Mietverhältnisses.

Ab dem Tag Ihrer Buchung haben Sie 14 Tage Zeit, Ihre Meinung zu ändern. Sie sind verpflichtet, die im Mietvertrag angegebene Mietdauer einzuhalten (maximal sechs Monate).

Bei Abschluss Ihrer Reservierung ist eine Anzahlung fällig. Für Unterkünfte in Dänemark entspricht diese Anzahlung drei Monatsmieten, und die erste Monatsmiete muss ebenfalls im Voraus bezahlt werden.

Bei Abschluss Ihrer Reservierung ist eine Anzahlung fällig. Für Unterkünfte in Schweden entspricht diese Anzahlung zwei Monatsmieten, und die erste Monatsmiete muss ebenfalls im Voraus bezahlt werden.

Bei Abschluss Ihrer Reservierung ist eine Anzahlung fällig. Für Unterkünfte in Deutschland beträgt die Anzahlung zwei Monatsmieten, und die erste Monatsmiete ist im Voraus vollständig zu entrichten.

Bei Abschluss Ihrer Reservierung ist eine Anzahlung fällig. Für Unterkünfte in den Niederlanden entspricht diese zwei Monatsmieten. Zusätzlich ist die erste Monatsmiete im Voraus zu entrichten.
Bitte beachten Sie, dass wir Ihren Mietvertrag erst nach Eingang Ihrer Anzahlung und der ersten Monatsmiete gegenzeichnen. Nach Ihrer Zimmerreservierung haben Sie fünf Tage Zeit, die Anzahlung zu leisten.

Für Lyngby und Kopenhagen Süd beträgt die Kaution drei Monatsmieten.
Für Aarhus beträgt die Kaution zwei Monatsmieten.

Bei Immobilien in Schweden beträgt die Kaution zwei Monatsmieten.

Bei Immobilien in Deutschland beträgt die Kaution zwei Monatsmieten.

Bei Immobilien in den Niederlanden beträgt die Kaution zwei Monatsmieten.

If you do not clean your room properly before you leave, local team will charge you a room cleaning fee. The amount depends on each property but mostly it is around 200PLN, depending on the type and state of the room.

Cleaning fee is based on the room’s condition.

If pre-booked with the office it is 1350 SEK

Cleaning fee is based on the room’s condition.

The Check Out Bedroom Cleaning fee is designed to assure a annual deep cleaning of the housing unit.

The Check Out Bedroom Cleaning fee is designed to assure a annual deep cleaning of the housing unit.

It’s your responsibility to keep your payments up to date. If a payment fails, please contact our team so we can help you resolve the issue as soon as possible.

You can set up an automatic payment in the MyXiorApp the bank account needs to be SEPA, (Single Euro Payments Area) or you can make a manual transfer each month from your bank. The payment details for the transfer are included in the monthly invoice you receive.

Your monthly rental invoice will be available on the 25th of each month in the “Documents” section of your MyXiorApp. Rent is due on the 1st day of every month.

The cancellation policy allows tenants to receive a refund if they cancel at least three months before the start of the Booking Date. Please note that the administrative fee is non‑refundable under all circumstances.

For any other situations, the tenancy agreement remains valid for the full duration of the agreed period, and early termination is not possible, except in exceptional cases. Such cases require Basecamp’ by Xior’s individual assessment and explicit approval.
If the tenancy agreement is terminated due to a breach of contract by the tenant, the tenant may be required to pay a penalty of up to two months’ rent.

No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement.

No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement.

Student leases in Belgium normally run for a fixed term of 12 months and end automatically on the contract’s end date.
Ending the contract early is only legally allowed if:
-You stop your studies, or
-The person responsible for paying your rent passes away.
Both situations require a 2‑month notice period, starting the first day of the following month.
In all other cases, early termination is not permitted unless Xior agrees to a transfer or sublet.

To cancel your booking, please send an email to info@xior.pt explaining the reason for your cancellation. The refund conditions are as follows:

60 days before the start of the rental period: the full refundable deposit will be returned.
30 days before the start of the rental period: 50% of the refundable deposit will be returned.
Less than 30 days before the start of the rental period: the refundable deposit is not returned, except if the student is not admitted to a university in the same city. In that case, a full refund will be issued upon presentation of valid supporting documents.

To cancel you should send an email to the residence where you booked with the reason for the cancellation and the returns will be as follows:

45 days prior to the beginning of the rental period, the deposit is returned but not the registratin fee
Between 44 and 30 days prior to the beginning of the rental period, the first monthly instalment will be returned while the registration fee and the deposit won’t be returned
For cancellations less than 29 days prior to the beginning of the rental, the registration fee, deposit and first monthly instalment won’t be returned. **Check special cancellation policy in Andalusia

No. The rental fee will not change during your active contract under any circumstances.

No. The rental fee will not be changed during your active contract under any circumstance.

Yes, you can pay your entire contract upfront if you wish. Please contact our team so we can confirm the conditions for you.

Yes, you can pay your entire contract at once if needed. Please contact our team to verify the conditions.

Yes, you can update your preferred payment method whenever you need. Once the payment for a specific month has been processed, the change will apply starting from the next payment.

Yes, you can change the desired Payment Method whenever you need it. After the payment for a specific month is processed, you will only be able to change it for the upcoming payment.

It’s your responsibility to keep your payments up to date. If the monthly payment is not received within 8 days after the due date stated in the instalment calendar, a 10% late fee will be applied to the outstanding amount. If the delay reaches 15 days, Xior will consider the accommodation contract terminated. In this case, no refunds will be issued for any amounts already paid, including the last month’s instalment, fees or the deposit.

In the event of late payment of any Instalment, late payment interest shall accrue on the overdue amount at an annual rate of 8%, calculated on a daily basis from the due date until full payment

Rent is paid monthly, according to the payment calendar outlined in the Lodging Services Agreement for Temporary Housing. If this schedule is not suitable for you, please contact our team so we can assist you.

You can pay the rent on monthly instalments, exceptionally in Xior Campus UEM where the rent is paid on a quarterly basis

You can pay with a Debit or Credit Card. Multibanco References are also available but only for Portuguese bank accounts. You have all the payment details in your personal Xior Account.

Bank wires transfers are not admitted.

You can pay by Credit Card or Direct Debit. Bank Transfer is only allowed for Xior Campus UEM

In Belgium, payments can be made via bank transfer. You can also pay via Bancontact or cash at the city office.

To confirm your booking, you’ll need to pay in advance the first and last month’s rent, the booking fee, the check‑out cleaning fee, and a refundable deposit.

To confirm your booking, you’ll need to pay in advance the first and last month’s rent, the booking fee, the check‑out cleaning fee, and a refundable deposit. For Madrid (Retiro) & Barcelona ( Collblanc), your first payment includes your first month’s rent + check-out cleaning fee.

The rent is paid monthly, no later than the 3rd of each month. If this date is not suitable for you, please contact our team so we can assist you.

Payments must follow the payment calendar established in the Lodging Services Agreement for Temporary Housing. This calendar outlines all monthly rent payments due from the occupier until the end of the Services Agreement.

The rent is paid monthly, no later than the 3rd of each month. Expectionally in Xior Campus UEM where the rent is paid on a quarterly basis and no later than the 3rd day of September, January and April

A deposit is required when you finalize your reservation. For properties in Poland, the deposit is equivalent to one month rent, and you must also pay the full first month’s rent upfront.

Fast alles. Die Ausstattungsliste finden Sie bei der jeweiligen Unterkunft.
Eine Waschmaschine ist vorhanden, aber nicht in der monatlichen Miete enthalten.

Fast alles. Die Ausstattungsliste finden Sie bei der jeweiligen Unterkunft.
Eine Waschmaschine ist vorhanden, aber nicht in der monatlichen Miete enthalten.

Fast alles. Die Ausstattungsliste finden Sie bei der jeweiligen Unterkunft.
Eine Waschmaschine ist vorhanden, aber nicht in der monatlichen Miete enthalten.

Die Miete setzt sich aus der Nettomiete zusammen. Zusätzlich zahlen Sie monatliche Vorauszahlungen für Nebenkosten wie Energie und andere gebäudebezogene Kosten. Diese Vorauszahlungen werden einmal jährlich auf Basis des tatsächlichen Verbrauchs abgerechnet.

Die Kosten für die Wäsche sind nicht in der Miete enthalten und können je nach Standort variieren. Bitte beachten Sie, dass je nach Zimmertyp und Wohnanlage weitere monatliche Gebühren für Nebenkosten anfallen können.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

A deposit is required when you finalize your reservation. For properties in Portugal, the deposit is equal to one month’s rent, and the first and last month’s rent is also paid upfront.

A deposit is required when you finalize your reservation. For properties in Spain, the deposit varies depending on the city, and you must also pay the full first month’s rent upfront.

For properties in Poland, the deposit is equivalent to one month rent.

The deposit is the same amount as one month’s rent.

It varies depending on the city. Check them out below:

– Granada: 500€
– Malaga: 750€
– Seville: 750€
– Zaragoza: 750€
– Barcelona: 1000€
– Madrid: 2000€

Almost everything. Check the amenities ( gym, social spaces, ..) list under each property
Laundry is available but not included in the monthly rent.
The room rate is all inclusive for all Polish properties, it includes the rent and costs of all utilities (water, electricity and heating).

Your monthly payment includes:

Base rent (“kale huur”)
EGWI utilities: electricity, gas (if applicable), water, and internet

It’s your responsibility to keep your payments up to date. If a payment fails, please contact our team so we can help you resolve the issue as soon as possible.

It is your responsibility to keep the payments up to date. If your payment failed, please reach our team to sort this out as soon as possible.

For minor issues, contact the office; for serious emergencies, call authorities. Emergency numbers provided at arrival.

In case of an emergency, please contact the local team during office hours.
Outside of office hours, you can call the emergency line for assistance.
Both contact details will be shared with you when you check-in.

It all depends on what needs to be fixed. If the reported issue is easy to solve it will take from 1 to 3 days, but if the situation and the repairment is complicated or we need to order some parts for replacement, it can take longer.

Maintenance is handled promptly, based on urgency, by our skilled in-house technician.

The time it takes to resolve a maintenance issue can vary depending on the type and urgency, but we always do our best to fix things as quickly and efficiently as possible so your home stays comfortable and safe.

Maintenance is handled promptly, based on urgency, by our skilled in-house technician.

If something breaks in your room you need to notify the local team about it so that they can schedule a maintenance worker to visit your room for the repairment. Some properties have special online form which you need to submit, while others expect you to send an e-mail or come to the office to report the issue.

Contact the on-site team

Email the office on malmo@xior.eu

You can report any maintenance issue directly to the on-site team. Our team will receive your request and follow up as soon as possible.

If something breaks in your room, please report it in the MyXiorApp. You can find the QR code leading to that form in your residence. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply.

If something breaks in your room, please report it by filling in the form. You can find the QR code leading to that form in your residence. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply.

You shall report it as soon as possible to the local team of Managers, so that they can block the key/card and give you a new one. If it happens outside the office working hours you need to report it to the BaseBuddy or security guard. You will be charged for a new key/card.

Contact the on-site team – replacement fees apply.

Contact the office or the Basebuddy on duty if it is after opening hours

You can report any maintenance issue directly to the on-site team. Our team will receive your request and follow up as soon as possible. Replacement fees may apply.

Yes, there is a staff on-site 24×7.

Yes, there is a staff on-site 24×7.

Yes, there is a staff on-site 24×7.

Yes, there is a staff on-site 24×7.

Yes, there is a CCTV system in all our properties.

Yes, there is a CCTV system in all our properties.

Yes, there is a CCTV system in all our properties.

Yes, there is a CCTV system in all our properties.

If something breaks in your room, please report it through our dedicated platform as soon as possible. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply. If it’s an emergency, contact the reception desk immediately

If something breaks in your room, please report it through our dedicated platform as soon as possible. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply. If it’s an emergency, contact the reception desk immediately

In case of an emergency, please contact the reception desk, available 24/7

In case of an emergency, please contact the reception desk, available 24/7

In case of an emergency, please contact the Residence Manager during office hours.
Outside of office hours, you can call the emergency line for assistance.
Both contact details are available in the My Xior App.

Maintenance requests are usually handled very quickly. Once you submit an issue through our platform, our team reviews it as soon as possible and prioritizes it based on urgency. Most issues are resolved within a short timeframe, and urgent cases are addressed right away.

Maintenance requests are usually handled very quickly. Once you submit an issue through our platform, our team reviews it as soon as possible and prioritizes it based on urgency. Most issues are resolved within a short timeframe, and urgent cases are addressed right away.

Please contact the local team as soon as possible so they can sort this out.

Please contact the local team as soon as possible so they can sort this out.

If you lose your keys, please contact the Residence Manager during office hours.
Outside of office hours, you can call the emergency line for assistance.
Both contact details are available in the My Xior App.

Yes, there is a staff on-site 24×7.

Yes, there is a staff on-site 24×7.

Yes, there is staff on-site.
We have a Residence Manager and a Guest Service Coordinator available during office hours. You can find their contact details on our website and in the app.

Yes, there is a CCTV system in all our properties.

Yes, there is a CCTV system in all our properties.

You can report any maintenance issue directly through our dedicated platform. Our team will receive your request and follow up as soon as possible.

You can report any maintenance issue directly through our dedicated platform. Our team will receive your request and follow up as soon as possible.

The access card or key has to ben returned to the local team during move-out inspection.

During the final check out appointment, you inspect the room together with your residence manager and you hand over the keys.

Yes, room inspection is obligatory before you leave the property. You need to schedule it with te local team via a special online form or via e-mail.

The on-site team will contact you to schedule one.

Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection

The on-site team will contact you to schedule one.

Yes, you need to plan two inspections before moving out.
1. Pre check out inspection: During this appointment, the residence manager will walk through the room with you and explain what is expected for the final check‑out. This gives you time to correct or prepare anything in advance.
2. Final check out: At this stage, the room must be completely clean and empty. You and the residence manager will inspect the room together and sign the check‑out form confirming its final condition. After signing, you hand over the keys.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the room is left clean and in good condition.

To move-out you need to schedule the room inspection during which a member of the local team checks the room for any damages. Make sure the room is clean and empty. Our staff member fills in the report and asks you to sign it. Before you leave the property you need to return the key. You need to check-out before 10 a.m. on the last day of you contract.

You need to terminate your contract 3 whole calendar months prior to departure. You will then receive an email close to your move out month regarding the process.

You need to terminate your contract 3 whole calendar months prior to departure. You will then receive an email close to your move out month regarding the process.

All contracts include a specified end date. The contract automatically terminates on this date without the need for further notice. The on-site team will contact you for the move-out appointment.

The move‑out process is simple. Before you leave, a room inspection will be carried out, and any refundable amounts—such as your deposit—will be processed based on the condition of the room, furniture, and equipment.
A few weeks before the end date of your contract, you will receive an email with detailed instructions about the room inspection and the move‑out procedure.

The move‑out process is simple. Before you leave, a room inspection will be carried out, and any refundable amounts—such as your deposit—will be processed based on the condition of the room, furniture, and equipment.
A few weeks before the end date of your contract, you will receive an email with detailed instructions about the room inspection and the move‑out procedure.

Yes, you can prolong your stay by a few days or months but it depends on the availability of the room. As soon as you know you want to stay longer ask the local team if the room is free and no one checks in right after your stay. During the academic year our local teams also send residents the extension offers for next semester or academic year.

All contracts are open-ended with a 3-month notice. You may cancel and later retract if an apartment is available.

You may retract your termination if your apartment is still available

You can extend your stay with a new lease agreement. The on-site team will send you an extension request and inform you before your room is released for bookings on the homepage. Once your room is released on the homepage, an extension is depending on availability.

You will need to move out before 10 a.m. on the last day of you contract.

You will need to move out at least 14 days before the contract ends, as required by Danish rental law.

If you have an e‑card, there’s no need to return anything—your access will simply be deactivated at the end of your contract.
If you were given a physical access card or key, please return it to the local team when you move out. A fee may apply if it’s not returned or if it’s damaged.

The access card or key, has to be returned to the local team when you move out. A fee may apply if it’s not returned or if it’s damaged.

Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection

Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection. The room inspections are scheduled during office hours.

Yes, you can move out earlier if you need to, but you remain responsible for paying the rent until the official end date of your contract. Your rental agreement is fixed for the full duration, so moving out does not shorten or cancel the financial commitment.
If your situation changes, feel free to contact the residence team — they can advise you on available options or next steps, but the contractual rent obligation remains in place.

Before you leave, make sure all your belongings are removed and the space is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the space is left clean and in good condition.

The move‑out process is simple. A room inspection will be carried out before you leave, and any refundable amounts, like your deposi, will be processed based on the condition of the room, furniture, and equipment. If you have any questions or need help preparing, our local team is always happy to assist.

The move‑out process is simple. A room inspection will be carried out before you leave, and any refundable amounts, like your deposit, will be processed based on the condition of the room, furniture, and equipment. If you have any questions or need help preparing, our local team is always happy to assist.

You’ll then just need to leave your room no later than the last day of your contract, making sure all your belongings are removed and the space is left clean and in good condition.

Yes, you can contact our local team in the residence in order to check the availability. We’ll be happy to have you in-house for a longer period!

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move the latest on the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

Bei Abschluss Ihrer Reservierung ist eine Anzahlung erforderlich.
In Schweden beträgt diese zwei Monatsmieten zuzüglich der vollständigen Zahlung für den ersten Monat. Ihre Anzahlung wird bis zum Ende Ihres Mietverhältnisses einbehalten. Sollte das Zimmer im gleichen Zustand wie bei der Übernahme zurückgegeben werden, erstatten wir Ihnen die Anzahlung vollständig zurück.

Die Rückerstattung der Anzahlung erfolgt gegebenenfalls innerhalb von sechs Wochen nach dem offiziellen Mietende.

Bei Abschluss Ihrer Reservierung ist eine Anzahlung erforderlich.
In Deutschland beträgt diese zwei Monatsmieten zuzüglich der vollständigen Zahlung für den ersten Monat. Ihre Anzahlung wird bis zum Ende Ihres Mietverhältnisses einbehalten. Sollte sich das Zimmer bei der Übergabe im gleichen Zustand befinden wie bei der Übernahme, erstatten wir Ihnen die Anzahlung vollständig zurück.

Die Rückerstattung der Anzahlung erfolgt gegebenenfalls innerhalb von sechs Wochen nach dem offiziellen Mietende.

Bei Abschluss Ihrer Reservierung ist eine Kaution fällig. Für Objekte in den Niederlanden entspricht diese zwei Monatsmieten. Zusätzlich ist die erste Monatsmiete im Voraus zu entrichten.
Bitte beachten Sie, dass wir Ihren Mietvertrag erst nach Eingang Ihrer Kaution und der ersten Mietzahlung gegenzeichnen.
Ihre Kaution wird bis zum Ende Ihres Mietverhältnisses einbehalten. Wenn Sie das Zimmer im gleichen Zustand zurückgeben, in dem Sie es übernommen haben, wird Ihnen die Kaution vollständig zurückerstattet. Gegebenenfalls erfolgt Ihre Rückerstattung innerhalb von 14 Tagen nach Ihrem offiziellen Mietende.

Sie benötigen folgende Unterlagen:

– Eine Kopie Ihres Reisepasses oder, falls Sie EU-Bürger sind, Ihres Personalausweises

– Ein Zulassungsschreiben der Universität oder, falls Sie bereits immatrikuliert sind, eine Kopie Ihres Studierendenausweises

Bei der Buchung können Sie Ihre bevorzugte Kategorie auswählen, und wir reservieren Ihnen vor Ihrer Ankunft ein Zimmer aus der gewählten Kategorie. Dieses Zimmer wird Ihnen umgehend in Ihrem Konto in unserem Reservierungssystem angezeigt. Wir können zwar kein bestimmtes Zimmer garantieren, bemühen uns aber, Ihre Wünsche bestmöglich zu berücksichtigen.

Bei der Buchung können Sie Ihre bevorzugte Kategorie auswählen, und wir reservieren Ihnen vor Ihrer Ankunft ein Zimmer aus der gewählten Kategorie. Dieses Zimmer wird Ihnen umgehend in Ihrem Konto in unserem Reservierungssystem angezeigt. Wir können zwar kein bestimmtes Zimmer garantieren, bemühen uns aber, Ihre Wünsche bestmöglich zu berücksichtigen.

Bei der Buchung können Sie Ihre bevorzugte Kategorie auswählen, und wir reservieren Ihnen vor Ihrer Ankunft ein Zimmer aus der gewählten Kategorie. Dieses Zimmer wird Ihnen umgehend in Ihrem Konto in unserem Reservierungssystem angezeigt. Wir können zwar kein bestimmtes Zimmer garantieren, bemühen uns aber, Ihre Wünsche bestmöglich zu berücksichtigen.

Ja! Sie können während des Buchungsvorgangs genau das Zimmer oder Studio auswählen, in dem Sie übernachten möchten. Unser System zeigt Ihnen alle verfügbaren Optionen an, sodass Sie die Unterkunft auswählen können, die Ihren Wünschen am besten entspricht.

Wir nehmen Buchungen fortlaufend entgegen. Sobald neue Termine verfügbar sind, werden diese auf unserer Website angezeigt. Wir empfehlen Ihnen, regelmäßig vorbeizuschauen, damit Sie keine neu freigegebenen Termine verpassen.

Ja, absolut – internationale Studierende sind bei Xior herzlich willkommen!

Mit Studierenden aus rund 150 Nationen, die in unseren Wohnheimen in 8 verschiedenen Ländern leben, bietet Xior ein wahrhaft internationales Umfeld, in dem du neue Leute kennenlernen, Freundschaften mit Menschen aus aller Welt schließen und dich vom ersten Tag an wie zu Hause fühlen kannst.

Nein – Sie müssen kein Vollzeitstudent sein, um bei uns zu wohnen.
Sowohl Vollzeit- als auch Teilzeitstudierende ab 18 Jahren sind bei Xior herzlich willkommen.
Solange Sie in einem akkreditierten Studiengang eingeschrieben sind (und einen Immatrikulationsnachweis vorlegen können), können Sie ein Zimmer buchen und Teil unserer Studierendengemeinschaft werden.

Studierende aller Hintergründe sind bei Xior herzlich willkommen.
Wenn Sie mindestens 18 Jahre alt sind und in einem Vollzeit- oder Teilzeitstudium eingeschrieben sind, können Sie einen Platz reservieren und Teil unserer Studierendengemeinschaft bei Xior werden.

Ein Zimmer bei Xior zu buchen ist kinderleicht!
Nutzen Sie einfach die Buchungsleiste oben oder unten auf unserer Webseite:

– Wählen Sie die Stadt, in der Sie studieren werden.

– Anschließend sehen Sie alle verfügbaren Unterkünfte und Zimmertypen in dieser Stadt.

– Wählen Sie Ihre Wunschunterkunft und Ihr Wunschzimmer.

– Geben Sie Ihre Kontaktdaten ein.

Und schon ist Ihre Buchungsanfrage unterwegs!

After completing your booking and payment, you will receive a confirmation email. Your contract, payment schedule, terms and conditions, cancellation policy, and general rules will be available online through our student portal.

When you book your room online, you will pay the administrative fee and submit your application. Our Guest Service Coordinator will then review your file. If anything is missing, we will contact you to request the additional information.
Once your application is complete, we will prepare your rental agreement. You will have 5 days to sign the contract and pay the first rental invoice.
As soon as we receive this payment, we will countersign the agreement — and the room is then officially yours.

After you submit your booking form, our local team will contact you within 24 hours with an overview of the available rooms in the buildings you selected, along with any additional information you may need.
If you’d like to visit the residence, scheduling an appointment is always possible.
Once you decide to take a room, we’ll request a few personal details from you so we can prepare your rental agreement. After that, you’re all set to move forward with your booking!

Basecamp by Xior offers various stay options to suit your needs; however, please note that the minimum stay is one semester. You can find the available contract durations on the page of your desired property. Simply use the booking bar, which will display all available term periods for that location.

Basecamp by Xior offers open‑ended contracts that remain valid for the duration of your studies. The agreement can be ended by either party, provided a three‑month notice period is respected.

Basecamp by Xior offers open‑ended contracts that remain valid for the duration of your studies. The agreement can be ended by either party, provided a three‑month notice period is respected.

We offer 6‑month contracts, with the option to extend your stay anytime.

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

Xior Student Housing contracts in The Netherlands are open, unlimited contracts that run for the duration of your education or unless terminated by either party (a 1-month notice period must be observed and a minimum stay of 12 months).
Exceptions are :
Groningen (www.xiorstudenthousing.eu/netherlands/goningen/zernike-tower-short-stay/ ) were we offer fixed 6 months contracts. Here is no notice period.
Vaals (www.xiorstudenthousing.eu/netherlands/aachen-vaals/ ) were we offer flexible semster contracts as well. Please contact local team directly if you have questions about the length of your contract. This can be done by sending a mail to vaals@xior.nl

In Belgium, standard tenancy agreements are typically 12‑month contracts. We give priority to these full‑year agreements. However, shorter stays can sometimes be accommodated, depending on availability.
If you’re interested in a shorter term, please reach out to your local team via the contact form on our website.

Yes. There is a 250 PLN booking fee, which is paid at the moment you decide to book your room.
This booking fee guarantees that a housing unit is reserved for you at the start of the service agreement term. Please note that it is NON-REFUNDABLE under all circumstances.

No, there are no booking or administration fees.

No, there are no booking or administration fees.

You will receive an email to access to the documentation (contract, rules of the house). Once you have it signed, it will be necessary to upload the signed version as well as uploading your studies enrollement.

Yes. There is a €150 booking fee, which is paid at the moment you decide to book your room.
This booking fee guarantees that a housing unit is reserved for you at the start of the service agreement term. Please note that it is NON-REFUNDABLE under all circumstances.

Yes. There is a booking fee, which is paid at the moment you decide to book your room. The amount varies from 200€ up to 250€ depending on the selected residence.

When finalising your reservation, we require a deposit.
In Poland, 1 month in addition to full payment for the first month. Your deposit will be held until the end of your tenancy. If the room is delivered in the same condition you received it, we will refund the full deposit.

The deposit will be refunded, if applicable, within 30 workingdays from the official tenancy end,

Yes, a refundable deposit equivalent to one month’s instalment is required. This deposit is intended to cover any charges that may arise from your stay beyond normal wear and tear.

Yes, a refundable deposit, that varies depending on the city. The deposit’s value is to cover eventual charges of your stay not arising from the normal usage of the facilities.

– Granada: 500€
– Malaga: 750€
– Seville: 750€
– Zaragoza: 750€
– Barcelona: 1000€
– Madrid: 2000€

Yes. The deposit must be paid no later than three months before the contract starts. You will receive it back within two months after the end of the contract, provided that the room is left in good condition and everything is in order.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. You will immediately be assigned a room from your chosen room category. This will be visible in your account in our reservation system. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

You’ll be able to choose your preferred room category during booking, and we will assign you a specific room prior to your arrival. While we cannot guarantee a particular room, we always do our best to accommodate any preferences you share with us.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

Yes, you can. When you request more information about a property or a specific room, the form will ask you which room category you’re interested in. Once you select a category, you’ll receive a reply with all the available options within that category, so you can choose the exact room or studio you prefer.
There’s also always the option to visit the property in person and view the available rooms—either by booking an appointment or attending an open house day. This gives you the chance to see the spaces firsthand before making your choice.

Basecamp by Xior bietet unbefristete Verträge an, die für die gesamte Dauer Ihres Studiums gültig sind. Der Vertrag kann von beiden Parteien unter Einhaltung einer dreimonatigen Kündigungsfrist beendet werden.

Basecamp by Xior bietet unbefristete Verträge an, die für die gesamte Dauer Ihres Studiums gültig sind. Der Vertrag kann von beiden Parteien unter Einhaltung einer dreimonatigen Kündigungsfrist beendet werden.

Basecamp by Xior bietet unbefristete Verträge an, die für die gesamte Dauer Ihres Studiums gültig sind. Der Vertrag kann von beiden Parteien unter Einhaltung einer dreimonatigen Kündigungsfrist beendet werden.

Die Mietverträge von Xior Student Housing in den Niederlanden sind unbefristet und gelten für die Dauer Ihres Studiums oder bis zur Kündigung durch eine der beiden Parteien (es gilt eine Kündigungsfrist von einem Monat und eine Mindestmietdauer von 12 Monaten). Eine Ausnahme bildet Groningen (www.xiorstudenthousing.eu/netherlands/goningen/zernike-tower-short-stay/), wo wir befristete 6-Monats-Verträge anbieten (ohne Kündigungsfrist).

Basecamp by Xior offers various stay options to suit your needs; however, please note that the minimum stay is one semester. You can find the available contract durations on the page of your desired property. Simply use the booking bar, which will display all available term periods for that location.

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

In Belgium, standard tenancy!! agreements are typically 12‑month contracts. We give priority to these full‑year agreements. However, shorter stays can sometimes be accommodated, depending on availability.
If you’re interested in a shorter term, please reach out to your local team via the contact form on our website.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.