The Check Out Bedroom Cleaning fee is designed to assure a annual deep cleaning of the housing unit.

The Check Out Bedroom Cleaning fee is designed to assure a annual deep cleaning of the housing unit.

The cancellation policy allows tenants to receive a refund if they cancel at least three months before the start of the Booking Date. Please note that the administrative fee is non‑refundable under all circumstances.

For any other situations, the tenancy agreement remains valid for the full duration of the agreed period, and early termination is not possible, except in exceptional cases. Such cases require Basecamp’ by Xior’s individual assessment and explicit approval.
If the tenancy agreement is terminated due to a breach of contract by the tenant, the tenant may be required to pay a penalty of up to two months’ rent.

For tenancy agreements in Denmark, a notice period of the current month plus three full calendar months applies. Termination can only be initiated after your contract start date, and the tenancy will always end on the last day of a month.
If you wish to terminate your tenancy, please submit your termination request online through your Basecamp profile under the “Termination” section. Once we have received your request, we will confirm the official end date of your tenancy.
Please note that you are required to move out 14 days before the confirmed end date. This period remains payable by you and is used to prepare the room for the next tenant. Rent must be paid until the official end date of your tenancy and cannot be deducted from the deposit.

For tenancy agreements in Sweden, a notice period of the current month plus three full calendar months applies. The contract will always end on the last day of a month.
If you wish to terminate your tenancy, please submit your termination request online through your Basecamp profile under the “Termination” section. Once we have received your request, we will confirm the official end date of your tenancy.

No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement (up to a maximum of six months).

No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement.

No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement.

For the unlimited contract in the Netherlands a 1 month notice is obligatory . The end date of the contract is always the last date of that month.

If you wish to terminate your tenancy, we kindly ask you to send us your termination notice by e-mail. Once we have received your termination notice, we will confirm the end date of your tenancy.

Student leases in Belgium normally run for a fixed term of 12 months and end automatically on the contract’s end date.
Ending the contract early is only legally allowed if:
-You stop your studies, or
-The person responsible for paying your rent passes away.
Both situations require a 2‑month notice period, starting the first day of the following month.
In all other cases, early termination is not permitted unless Xior agrees to a transfer or sublet.

From the day you do a booking with us, you have 14 days to change your mind.
You are required to remain for the duration stated in the rental agreement (up to a maximum of six months).

To cancel your booking, please send an email to info@xior.pt explaining the reason for your cancellation. The refund conditions are as follows:

60 days before the start of the rental period: the full refundable deposit will be returned.
30 days before the start of the rental period: 50% of the refundable deposit will be returned.
Less than 30 days before the start of the rental period: the refundable deposit is not returned, except if the student is not admitted to a university in the same city. In that case, a full refund will be issued upon presentation of valid supporting documents.

To cancel you should send an email tothe residence where you booked with the reason for the cancellation and the returns will be as follows:

45 days prior to the beginning of the rental period, the deposit is returned but not the registratin fee
Between 44 and 30 days prior to the beginning of the rental period, the first monthly instalment will be returned while the registration fee and the deposit won’t be returned
For cancellations less than 29 days prior to the beginning of the rental, the registration fee, deposit and first monthly instalment won’t be returned. **Check special cancellation policy in Andalusia

No. The rental fee will not change during your active contract under any circumstances.

No. The rental fee will not be changed during your active contract under any circumstance.

It’s your responsibility to keep your payments up to date. If a payment fails, please contact our team so we can help you resolve the issue as soon as possible.

It is your responsibility to keep the payments up to date. If your payment failed, please reach our team to sort this out as soon as possible.

Yes, you can pay your entire contract upfront if you wish. Please contact our team so we can confirm the conditions for you.

Yes, you can pay your entire contract at once if needed. Please contact our team to verify the conditions.

Yes, you can update your preferred payment method whenever you need. Once the payment for a specific month has been processed, the change will apply starting from the next payment.

Yes, you can change the desired Payment Method whenever you need it. After the payment for a specific month is processed, you will only be able to change it for the upcoming payment.

It’s your responsibility to keep your payments up to date. If the monthly payment is not received within 8 days after the due date stated in the instalment calendar, a 10% late fee will be applied to the outstanding amount. If the delay reaches 15 days, Xior will consider the accommodation contract terminated. In this case, no refunds will be issued for any amounts already paid, including the last month’s instalment, fees or the deposit.

In the event of late payment of any Instalment, late payment interest shall accrue on the overdue amount at an annual rate of 8%, calculated on a daily basis from the due date until full payment

Rent is paid monthly, according to the payment calendar outlined in the Lodging Services Agreement for Temporary Housing. If this schedule is not suitable for you, please contact our team so we can assist you.

You can pay the rent on monthly instalments, exceptionally in Xior Campus UEM where the rent is paid on a quarterly basis

You can pay with a Debit or Credit Card. Multibanco References are also available but only for Portuguese bank accounts. You have all the payment details in your personal Xior Account.

Bank wires transfers are not admitted.

Yu can pay with a Credit Card or Direct Debit. Bank Transfer is only allowed for Xior Campus UEM

In Belgium, payments can be made via bank transfer. You can also pay via Bancontact at the city office.

To confirm your booking, you’ll need to pay in advance the first and last month’s rent, the booking fee, the check‑out cleaning fee, and a refundable deposit.

To confirm your booking, you’ll need to pay in advance the first and last month’s rent, the booking fee, the check‑out cleaning fee, and a refundable deposit.

The rent is paid monthly, no later than the 3rd of each month. If this date is not suitable for you, please contact our team so we can assist you.

Payments must follow the payment calendar established in the Lodging Services Agreement for Temporary Housing. This calendar outlines all monthly rent payments due from the occupier until the end of the Services Agreement.

The rent is paid monthly, no later than the 3rd of each month. Expectionally in Xior Campus UEM where the rent is paid on a quarterly basis and no later than the 3rd day of September, January and April

A deposit is required when you finalize your reservation. For properties in Poland, the deposit is equivalent to one month rent, and you must also pay the full first month’s rent upfront.

A deposit is required when you finalize your reservation. For properties in Denmark, the deposit is equivalent to tree months’ rent, and you must also pay the full first month’s rent upfront.

A deposit is required when you finalize your reservation. For properties in Sweden, the deposit is equivalent to two months’ rent, and you must also pay the full first month’s rent upfront.

A deposit is required when you finalize your reservation. For properties in Germany, the deposit is equivalent to two months’ rent, and you must also pay the full first month’s rent upfront.

A deposit is required when you finalize your reservation. For properties in Portugal, the deposit is equal to one month’s rent, and the first and last month’s rent is also paid upfront.

A deposit is required when you finalize your reservation. For properties in Spain, the deposit varies depending on the city, and you must also pay the full first month’s rent upfront.

A deposit is required when you finalize your reservation. For properties in the Netherlands, the deposit is equivalent to two months’ rent, and you must also pay the full first month’s rent upfront.
Please note that we will only countersign your rental agreement once we have received both your deposit and your first rental payment. After reservation of your room you have 5 days to complete the deposit payment.

For properties in Poland, the deposit is equivalent to one month rent,

For properties in Denmark, the deposit is equivalent to three months’ rent,

For properties in Sweden, the deposit is equivalent to two months’ rent,

For properties in Germany, the deposit is equivalent to two months’ rent,

The deposit is the same amount as one month’s rent.

It varies depending on the city. Check them out below:

– Granada: 500€
– Malaga: 750€
– Seville: 750€
– Zaragoza: 750€
– Barcelona: 1000€
– Madrid: 2000€

For properties in the Netherlands, the deposit is equivalent to two months’ rent,

If something breaks in your room, please report it through our dedicated platform as soon as possible. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply. If it’s an emergency, contact the reception desk immediately

If something breaks in your room, please report it through our dedicated platform as soon as possible. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply. If it’s an emergency, contact the reception desk immediately

In case of an emergency, please contact the reception desk, available 24/7

In case of an emergency, please contact the reception desk, available 24/7

In case of an emergency, please contact the Residence Manager during office hours.
Outside of office hours, you can call the emergency line for assistance.
Both contact details are available in the My Xior App.

Maintenance requests are usually handled very quickly. Once you submit an issue through our platform, our team reviews it as soon as possible and prioritizes it based on urgency. Most issues are resolved within a short timeframe, and urgent cases are addressed right away.

Maintenance requests are usually handled very quickly. Once you submit an issue through our platform, our team reviews it as soon as possible and prioritizes it based on urgency. Most issues are resolved within a short timeframe, and urgent cases are addressed right away.

You can report any maintenance issue directly through our dedicated platform. Our team will receive your request and follow up as soon as possible.

You can report any maintenance issue directly through our dedicated platform. Our team will receive your request and follow up as soon as possible.

Please contact the local team as soon as possible so they can sort this out.

Please contact the local team as soon as possible so they can sort this out.

If you lose your keys, please contact the Residence Manager during office hours.
Outside of office hours, you can call the emergency line for assistance.
Both contact details are available in the My Xior App.

Yes, there is a staff on-site 24×7.

Yes, there is a staff on-site 24×7.

Yes, there is staff on-site.
We have a Residence Manager and a Guest Service Coordinator available during office hours. You can find their contact details on our website and in the app.

Yes, there is a CCTV system in all our properties.

Yes, there is a CCTV system in all our properties.

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If you have an e‑card, there’s no need to return anything—your access will simply be deactivated at the end of your contract.
If you were given a physical access card or key, please return it to the local team when you move out. A fee may apply if it’s not returned or if it’s damaged.

The access card or key, has to be returned to the local team when you move out. A fee may apply if it’s not returned or if it’s damaged.

Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection

Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection. The room inspections are scheduled during office hours.

Yes, you can move out earlier if you need to, but you remain responsible for paying the rent until the official end date of your contract. Your rental agreement is fixed for the full duration, so moving out does not shorten or cancel the financial commitment.
If your situation changes, feel free to contact the residence team — they can advise you on available options or next steps, but the contractual rent obligation remains in place.

Before you leave, make sure all your belongings are removed and the space is left clean and in good condition.

Before you leave, make sure all your belongings are removed and the space is left clean and in good condition.

The move‑out process is simple. A room inspection will be carried out before you leave, and any refundable amounts, like your deposi, will be processed based on the condition of the room, furniture, and equipment. If you have any questions or need help preparing, our local team is always happy to assist.

The move‑out process is simple. A room inspection will be carried out before you leave, and any refundable amounts, like your deposit, will be processed based on the condition of the room, furniture, and equipment. If you have any questions or need help preparing, our local team is always happy to assist.

You’ll then just need to leave your room no later than the last day of your contract, making sure all your belongings are removed and the space is left clean and in good condition.

Yes, you can contact our local team in the residence in order to check the availability. We’ll be happy to have you in-house for a longer period!

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.

Parking is available in some of our residences, for an additional fee.
You can check whether parking is offered at your chosen property on the detailpage of our website. If parking is available, it will be clearly listed among the amenities.
If you do not see any information about parking on the website, this means that parking is not available at that particular building.

Yes, bike storage is available in most of our properties. To be sure, please check the amenities section of the specific student accommodation you are interested in.

Please contact the local team to check if this change is possible. We cannot guarantee availability, and a fee may apply.

Please contact the local team to check if this change is possible. We cannot guarantee availability, and a fee may apply.

Yes! Xior regularly organizes community events designed to help residents connect, relax, and make the most of their student experience. Depending on the residence, these may include social gatherings, welcome drinks, cultural activities, sports events, workshops, and seasonal celebrations. All events are created to foster a sense of community and make it easy to meet new people.

Yes! You are welcome to personalise and decorate your room to make it feel like home. Small decorative items such as photos, plants, posters, cushions, or desk accessories are all perfectly fine. We simply ask that any changes are temporary and do not damage walls, furniture, or fixtures. Permanent alterations — such as repainting, drilling, or removing/adding built‑in elements — aren’t allowed.
If you’re unsure whether something is permitted, your local residence team will be happy to help.

No, pets are not allowed.

Yes. You are welcome to have guests, but please be aware that you are responsible for them at all times.

Every private and common area in our student residences have super-fast Wi-fi

Every private and common area in our student residences have super-fast Wi-fi

Yes, in each of our student residence there is internet. You pay for the internet via the monthly service charges. You need to bring your own router. This can be purchased via our shop as well : https://webshop.xior.be/

Yes, internet is included. It is covered through the monthly EGWI fee, which you pay together with your regular rental charges.

Yes, the following utilities are included:

– Water
– Electricity
– Gas
– Biweekly Cleaning
– Wifi

Yes, the following utilities are included:

– Water
– Electricity
– Gas
– Biweekly Cleaning
– Wifi

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

The room is equipped with furniture to live and study. The rent includes all expenses with electricity, water, and gas, internet access, as well as a biweekly cleaning and changes of bed linen and towels. It also includes access to all common areas, and the use of all equipment available in those areas.

You will receive an email to access to the documentation (contract, rules of the house). Once you wil have it signed, will be necessary to upload the signed version as well as uploading your studies enrollement.

Basecamp by Xior offers various stay options to suit your needs; however, please note that the minimum stay is one semester. You can find the available contract durations on the page of your desired property. Simply use the booking bar, which will display all available term periods for that location.

Basecamp by Xior offers open‑ended contracts that remain valid for the duration of your studies. The agreement can be ended by either party, provided a three‑month notice period is respected.

Basecamp by Xior offers open‑ended contracts that remain valid for the duration of your studies. The agreement can be ended by either party, provided a three‑month notice period is respected.

Basecamp by Xior offers open‑ended contracts that remain valid for the duration of your studies. The agreement can be ended by either party, provided a three‑month notice period is respected.

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

Contracts have a minimum stay corresponding to one of the following periods:

1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)

Please note that some contract lengths may only be available during specific periods..

Xior Student Housing contracts in The Netherlands are open, unlimited contracts that run for the duration of your education or unless terminated by either party (a 1-month notice period must be observed and a minimum stay of 12 months).
Only execption is in Groningen (www.xiorstudenthousing.eu/netherlands/goningen/zernike-tower-short-stay/ ) were we offer fixed 6 months contracts. (Here is no notice period).

In Belgium, standard tenancy!! agreements are typically 12‑month contracts. We give priority to these full‑year agreements. However, shorter stays can sometimes be accommodated, depending on availability.
If you’re interested in a shorter term, please reach out to your local team via the contact form on our website.

Yes. There is a €150 booking fee, which is paid at the moment you decide to book your room.
This booking fee guarantees that a housing unit is reserved for you at the start of the service agreement term. Please note that it is NON-REFUNDABLE under all circumstances.

Yes. There is a booking fee, which is paid at the moment you decide to book your room. The amount varies from 200€ up to 250€ depending on the selected residence.

Yes. There is a €75 booking fee, which is paid at the moment you decide to book your room.

Self‑contained unit (zelfstandige woonunit)
A self‑contained unit is an accommodation with its own private facilities, including:

Private kitchen
Private bathroom and toilet
Private front door/entrance

You do not share essential facilities with other residents. In many Dutch municipalities, a self‑contained unit is considered an independent living space, often with its own house number and eligibility for certain allowances (depending on local regulations).
Non‑self‑contained unit (onzelfstandige woonunit)
A non‑self‑contained unit does not include all essential private facilities. You will share one or more of the following with other residents:

Kitchen
Bathroom
Toilet

Your room is private, but the facilities you need for daily living are shared with others.

When finalising your reservation, we require a deposit.
In Poland, 1 month in addition to full payment for the first month. Your deposit will be held until the end of your tenancy. If the room is delivered in the same condition you received it, we will refund the full deposit.

The deposit will be refunded, if applicable, within 30 workingdays from the official tenancy end,

When finalising your reservation, we require a deposit.
In Denmark, 3 months in addition to full payment for the first month. Your deposit will be held until the end of your tenancy. If the room is delivered in the same condition you received it, we will refund the full deposit.

The deposit will be refunded, if applicable, within 6 weeks from the official tenancy end,

When finalising your reservation, we require a deposit.
In Sweden, 2 months in addition to full payment for the first month. Your deposit will be held until the end of your tenancy. If the room is delivered in the same condition you received it, we will refund the full deposit.

The deposit will be refunded, if applicable, within 6 weeks from the official tenancy end,

When finalising your reservation, we require a deposit.
In Germany, 2 months in addition to full payment for the first month. Your deposit will be held until the end of your tenancy. If the room is delivered in the same condition you received it, we will refund the full deposit.

The deposit will be refunded, if applicable, within 6 weeks from the official tenancy end

Yes, a refundable deposit equivalent to one month’s instalment is required. This deposit is intended to cover any charges that may arise from your stay beyond normal wear and tear.

Yes, a refundable deposit, that varies depending on the city. The deposit’s value is to cover eventual charges of your stay not arising from the normal usage of the facilities.

– Granada: 500€
– Malaga: 750€
– Seville: 750€
– Zaragoza: 750€
– Barcelona: 1000€
– Madrid: 2000€

A deposit is required when you finalize your reservation. For properties in the Netherlands, the deposit is equivalent to two months’ rent, and you must also pay the full first month’s rent upfront.
Please note that we will only countersign your rental agreement once we have received both your deposit and your first rental payment.
Your deposit will be held until the end of your tenancy. If you return the room in the same condition as when you moved in, the deposit will be refunded in full.
If applicable, your refund will be processed within 14 days after your official tenancy end date.

Yes. The deposit must be paid no later than three months before the contract starts. You will receive it back within two months after the end of the contract, provided that the room is left in good condition and everything is in order.

You’ll need to provide the following:

– A copy of your passport, or a local ID card if you are an EU national
– A university acceptance letter, or a copy of your student card if you’re already enrolled

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. You will immediately be assigned a room from your chosen room category. This will be visible in your account in our reservation system. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. You will immediately be assigned a room from your chosen room category. This will be visible in your account in our reservation system. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. You will immediately be assigned a room from your chosen room category. This will be visible in your account in our reservation system. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. You will immediately be assigned a room from your chosen room category. This will be visible in your account in our reservation system. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

You’ll be able to choose your preferred room category during booking, and we will assign you a specific room prior to your arrival. While we cannot guarantee a particular room, we always do our best to accommodate any preferences you share with us.

You’ll be able to choose the category you prefer when booking, and we’ll allocate a specific room for you before your arrival. While we can’t guarantee a particular room, we do our best to accommodate any preferences you share with us.

Yes! You can select the exact room or studio you’d like to stay in during the booking process. Our system will show you all available options, so you can pick the specific space that best suits your preferences.

Yes, you can. When you request more information about a property or a specific room, the form will ask you which room category you’re interested in. Once you select a category, you’ll receive a reply with all the available options within that category, so you can choose the exact room or studio you prefer.
There’s also always the option to visit the property in person and view the available rooms—either by booking an appointment or attending an open house day. This gives you the chance to see the spaces firsthand before making your choice.

We open bookings on a rolling basis, and as soon as new dates become available you’ll see them listed on our website. We recommend checking back regularly so you don’t miss newly released availability.

Yes, absolutely — international students are more than welcome at Xior!

With students from around 150 nationalities living across our residences in 8 different countries, Xior offers a truly international environment where you can meet new people, make friends from all over the world, and feel at home from day one.

No — you don’t have to be a full‑time student to live with us.
Both full‑time and part‑time students aged 18 or older are welcome at Xior.
As long as you are enrolled in an accredited study programme (and you have a proof of enrollment), you can book a room and become part of our student community.

Students from all backgrounds are welcome at Xior.
If you are 18 years or older and enrolled in a full‑time or part‑time study programme, you can make a reservation and join our student community at Xior.

Almost everything. Check the amenities list under each property
Laundry is available but not included in the monthly rent.
The room rate is all inclusive for all Polish properties, it includes the rent and costs of all utilities (water, electricity and heating).

Almost everything. Check the amenities list under each property
Laundry is available but not included in the monthly rent.

Almost everything. Check the amenities list under each property
Laundry is available but not included in the monthly rent.

Almost everything. Check the amenities list under each property
Laundry is available but not included in the monthly rent.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.

Almost everything. Check the amenities listed under each student accommodation on the property page for the building you’re interested in. Laundry facilities are available, but they are not included in the monthly rent

Your monthly payment includes:

Base rent (“kale huur”)
EGWI utilities: electricity, gas (if applicable), water, and internet

Booking a room at Xior is super easy!
Just use the booking bar at the top or bottum of our website:

– Select the city where you’ll be studying
– You’ll then see all the available residences and room types in that city.
– Choose your preferred property and room.
– Fill in your contact details.

And that’s it — your reservation request is on its way!

Each question will have the option to tag it for country and city.
When tagged with country, the question will AUTOMATICALLY display on the country page
When tagged with city, the question will AUTOMATICALLY display on the city page

Questions are manually selected on property pages