Campus Asprela - Residência Estudantil no Porto
Deslocar-se no Porto a partir da nossa residência estudantil
1 min
Campus Asprela
5 min
Restaurantes e lojas locais
10 min
Farmácia
10 min
Hospital São João
15 min
Galeria Comercial Campus São João
Conheça a equipa do Xior Campus Asprela
Office Hours
A residência funciona 24 horas por dia, 7 dias por semana. Nossa equipa dedicada está disponível de:
Segunda a domingo: 8h30 às 19h30
Frequently Asked Questions
Yes, there is a CCTV system in all our properties.
Yes, there is a staff on-site 24×7.
Please contact the local team as soon as possible so they can sort this out.
You can report any maintenance issue directly through our dedicated platform. Our team will receive your request and follow up as soon as possible.
Maintenance requests are usually handled very quickly. Once you submit an issue through our platform, our team reviews it as soon as possible and prioritizes it based on urgency. Most issues are resolved within a short timeframe, and urgent cases are addressed right away.
In case of an emergency, please contact the reception desk, available 24/7
If something breaks in your room, please report it through our dedicated platform as soon as possible. Our team will assess the issue and arrange the necessary maintenance or replacement. Please note that if the damage was caused by misuse or is not considered normal wear and tear, repair costs may apply. If it’s an emergency, contact the reception desk immediately
The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.
Yes, the following utilities are included:
– Water
– Electricity
– Gas
– Biweekly Cleaning
– Wifi
Every private and common area in our student residences have super-fast Wi-fi
Please contact the local team to check if this change is possible. We cannot guarantee availability, and a fee may apply.
Parking is available in some of our residences, for an additional fee.
You can check whether parking is offered at your chosen property on the detailpage of our website. If parking is available, it will be clearly listed among the amenities.
If you do not see any information about parking on the website, this means that parking is not available at that particular building.
Yes, bike storage is available in most of our properties. To be sure, please check the amenities section of the specific student accommodation you are interested in.
Yes! Xior regularly organizes community events designed to help residents connect, relax, and make the most of their student experience. Depending on the residence, these may include social gatherings, welcome drinks, cultural activities, sports events, workshops, and seasonal celebrations. All events are created to foster a sense of community and make it easy to meet new people.
Yes! You are welcome to personalise and decorate your room to make it feel like home. Small decorative items such as photos, plants, posters, cushions, or desk accessories are all perfectly fine. We simply ask that any changes are temporary and do not damage walls, furniture, or fixtures. Permanent alterations — such as repainting, drilling, or removing/adding built‑in elements — aren’t allowed.
If you’re unsure whether something is permitted, your local residence team will be happy to help.
No, pets are not allowed.
Yes. You are welcome to have guests, but please be aware that you are responsible for them at all times.
You will need to move out on or before the last day of your contract. Please make sure all your belongings are removed and the room is left in good condition by that date.
You’ll then just need to leave your room no later than the last day of your contract, making sure all your belongings are removed and the space is left clean and in good condition.
The move‑out process is simple. A room inspection will be carried out before you leave, and any refundable amounts, like your deposi, will be processed based on the condition of the room, furniture, and equipment. If you have any questions or need help preparing, our local team is always happy to assist.
Before you leave, make sure all your belongings are removed and the space is left clean and in good condition.
Yes, a room inspection must be scheduled before you leave. Please contact the local team in advance to arrange a suitable time for the inspection
If you have an e‑card, there’s no need to return anything—your access will simply be deactivated at the end of your contract.
If you were given a physical access card or key, please return it to the local team when you move out. A fee may apply if it’s not returned or if it’s damaged.
Yes, you can move out earlier if you need to, but you remain responsible for paying the rent until the official end date of your contract. Your rental agreement is fixed for the full duration, so moving out does not shorten or cancel the financial commitment.
If your situation changes, feel free to contact the residence team — they can advise you on available options or next steps, but the contractual rent obligation remains in place.
Yes, we carry out a room inspection and inventory at move‑in. This helps ensure everything is in good condition when you arrive and gives you peace of mind throughout your stay.
1 Pillow
1 Pillowcase
1 Duvet
1 Duvet Cover
1 Mattress topper
1 Bed Sheets
1 Body Towel
1 Face Towel
1 Bathroom Rug
3-Piece plate set (main, soup, dessert)
1 Mug
1 Water glass
1 Pan
1 Frying Pan
1 Glass Platter
1 Cutlery set (fork, knive, tablespoon, small spoon)
1 Cooking tools set (Cooking Spoon, Spatula, Spaghetti Spoon, 2 Cutting Knives)
1 Chopping Board
1 Kitchen Cloth
Yes, all rooms are fully furnished.
When you move in, please remember to bring your own towels and bed linen, as these are not provided. You should also bring your everyday cooking essentials, such as pots and pans, crockery, and cutlery.
If you’re not sure where to buy these items, our local team will be happy to help you find nearby shops and the best deals.
P.S.: For extra convenience, you can also purchase our Kitchen Pack or our Linens & Towel Pack—just contact your local team for more details.
If you follow the detailed check-in and move‑in procedure ( sent to you a couple of weeks before the lease start), our local team will be available to assist you during regular office hours.
In general, moving in before your official contract start date is not possible. Your room will only be available from the date stated in your lease agreement.
If you have a special circumstance and need to request an earlier arrival, please contact your local team. They can check availability and let you know whether an early move‑in can be accommodated, though this is not guaranteed.
Your keys or access details are provided according to the move‑in and check‑in instructions you will receive a few weeks before your lease begins.
If you are unable to arrive in person, it may be possible for someone else to collect your keys on your behalf, but this requires prior approval from the Xior local team.
Please contact your city team in advance so they can advise you on the procedure and confirm whether third‑party key collection is allowed at your property.
You will also receive detailed move‑in and check‑in instructions a few weeks before your lease begins, which include guidance on key or access collection. Always check this information carefully and reach out to the local team if your arrival time falls outside the standard window.
If you expect to arrive outside office hours, please contact your local team in advance to request approval. They will let you know whether an out‑of‑hours check‑in is possible and explain any additional steps you may need to follow.
No, bedding and kitchen items are not included in the room. You will need to bring your own bedding, towels, cookware, crockery, and cutlery.
All new tenants will receive detailed move‑in and check‑in instructions a few weeks before the start of their lease agreement. This information will explain how to collect your keys or access credentials, as well as any specific procedures for your building.
You may move in any time during office hours starting from the official start date of your contract. If you expect to arrive outside office hours, please contact the local team in advance to request approval.
You will also receive detailed arrival instructions approximately a few weeks before your tenancy begins.
The Check Out Bedroom Cleaning fee is designed to assure a annual deep cleaning of the housing unit.
The deposit is the same amount as one month’s rent.
A deposit is required when you finalize your reservation. For properties in Portugal, the deposit is equal to one month’s rent, and the first and last month’s rent is also paid upfront.
The rent is paid monthly, no later than the 3rd of each month. If this date is not suitable for you, please contact our team so we can assist you.
Payments must follow the payment calendar established in the Lodging Services Agreement for Temporary Housing. This calendar outlines all monthly rent payments due from the occupier until the end of the Services Agreement.
To confirm your booking, you’ll need to pay in advance the first and last month’s rent, the booking fee, the check‑out cleaning fee, and a refundable deposit.
You can pay with a Debit or Credit Card. Multibanco References are also available but only for Portuguese bank accounts. You have all the payment details in your personal Xior Account.
Bank wires transfers are not admitted.
Rent is paid monthly, according to the payment calendar outlined in the Lodging Services Agreement for Temporary Housing. If this schedule is not suitable for you, please contact our team so we can assist you.
It’s your responsibility to keep your payments up to date. If the monthly payment is not received within 8 days after the due date stated in the instalment calendar, a 10% late fee will be applied to the outstanding amount. If the delay reaches 15 days, Xior will consider the accommodation contract terminated. In this case, no refunds will be issued for any amounts already paid, including the last month’s instalment, fees or the deposit.
Yes, you can update your preferred payment method whenever you need. Once the payment for a specific month has been processed, the change will apply starting from the next payment.
Yes, you can pay your entire contract upfront if you wish. Please contact our team so we can confirm the conditions for you.
It’s your responsibility to keep your payments up to date. If a payment fails, please contact our team so we can help you resolve the issue as soon as possible.
No. The rental fee will not change during your active contract under any circumstances.
To cancel your booking, please send an email to info@xior.pt explaining the reason for your cancellation. The refund conditions are as follows:
60 days before the start of the rental period: the full refundable deposit will be returned.
30 days before the start of the rental period: 50% of the refundable deposit will be returned.
Less than 30 days before the start of the rental period: the refundable deposit is not returned, except if the student is not admitted to a university in the same city. In that case, a full refund will be issued upon presentation of valid supporting documents.
No, early termination is not possible. You are required to stay for the full duration stated in your rental agreement.
The rent includes all expenses for electricity, water, gas, and internet access, as well as biweekly cleaning. The room comes furnished for both living and studying. It also includes access to all common areas and the use of all equipment available in those spaces.
Contracts have a minimum stay corresponding to one of the following periods:
1st Semester: September to January (5 months)
2nd Semester: February to July (6 months)
Academic Year: September to July (11 months)
Full Year: September to August (12 months)
Summer: August (you may add August to any other period)
Please note that some contract lengths may only be available during specific periods..
Yes. There is a €150 booking fee, which is paid at the moment you decide to book your room.
This booking fee guarantees that a housing unit is reserved for you at the start of the service agreement term. Please note that it is NON-REFUNDABLE under all circumstances.
Yes, a refundable deposit equivalent to one month’s instalment is required. This deposit is intended to cover any charges that may arise from your stay beyond normal wear and tear.
You’ll be able to choose your preferred room category during booking, and we will assign you a specific room prior to your arrival. While we cannot guarantee a particular room, we always do our best to accommodate any preferences you share with us.
You’ll need to provide the following:
– A copy of your passport, or a local ID card if you are an EU national
– A university acceptance letter, or a copy of your student card if you’re already enrolled
We open bookings on a rolling basis, and as soon as new dates become available you’ll see them listed on our website. We recommend checking back regularly so you don’t miss newly released availability.
Yes, absolutely — international students are more than welcome at Xior!
With students from around 150 nationalities living across our residences in 8 different countries, Xior offers a truly international environment where you can meet new people, make friends from all over the world, and feel at home from day one.
No — you don’t have to be a full‑time student to live with us.
Both full‑time and part‑time students aged 18 or older are welcome at Xior.
As long as you are enrolled in an accredited study programme (and you have a proof of enrollment), you can book a room and become part of our student community.
Students from all backgrounds are welcome at Xior.
If you are 18 years or older and enrolled in a full‑time or part‑time study programme, you can make a reservation and join our student community at Xior.
Booking a room at Xior is super easy!
Just use the booking bar at the top or bottum of our website:
– Select the city where you’ll be studying
– You’ll then see all the available residences and room types in that city.
– Choose your preferred property and room.
– Fill in your contact details.
And that’s it — your reservation request is on its way!
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